Privacy Policy

Nov, 5 2024

Introduction

This Privacy Policy sets out the principles governing the collection, use, and safeguarding of your personal information by McNeil Plumbing & Construction Services. We are committed to protecting your privacy and ensuring that your personal data is handled in compliance with the relevant data protection laws in the United Kingdom. By using our website or services, you consent to the practices described in this policy.

Information We Collect

We collect various types of information in connection with the services we provide. This includes personal information you provide directly, such as your name, address, email address, and phone number, when you fill out forms or contact us through our website. We also automatically collect certain information when you interact with our website, including your IP address, browser type, and browsing behavior. Additionally, we may receive information from third-party sources and public databases to enhance our customer records and marketing efforts.

Use of Personal Information

The personal information we collect is used to provide and improve our services, fulfill contractual obligations, and communicate with customers. We use this information to process orders, provide customer support, personalize user experiences, and send promotional materials if consent has been given. We may also analyze your data to derive insights that help us improve our operations and offer a better service. Furthermore, personal data may be used to comply with legal obligations and resolve disputes that may arise. We ensure that all processing activities comply with applicable legal and regulatory requirements.

Sharing and Disclosure

Your personal data is treated with strict confidentiality and is not shared with third parties except in certain situations. We may disclose your information to service providers and contractors who perform functions on our behalf, such as payment processing and delivery services. In addition, we may share information to comply with legal requests, prevent or address fraud or security issues, enforce our terms of use, or protect our rights and property. In the event of a merger or acquisition, personal data may be transferred, subject to similar confidentiality agreements.

Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include physical security controls, access restrictions, encryption, and secure server storage systems. Regular audits and risk assessments are conducted to ensure the ongoing confidentiality, integrity, and availability of data. Despite our efforts, we cannot guarantee absolute security. In the event of a data breach, we will notify affected users and relevant authorities in accordance with legal requirements.

Your Rights

Under the applicable data protection laws, you have the right to access, rectify, erase, or restrict the processing of your personal data. You may also have the right to object to processing or request data portability in certain circumstances. If you wish to exercise these rights, please contact us using the details provided below. We aim to respond to requests within the timeframe specified by law. Additionally, you have the right to lodge a complaint with the relevant supervisory authority if you believe your data rights have been violated.

Contact Us

If you have questions about this Privacy Policy or wish to make a request regarding your personal data, please contact Cedric Whitaker at [email protected]. Our postal address is 80 Willis Street, Wellington Central, Wellington 6011, New Zealand. We value your privacy and are committed to resolving any concerns promptly and effectively.