New Build Defects: What to Look for and How to Fix Them
Just moved into a brand‑new house? It feels great, but a few weeks in you might notice cracks in the walls, weird noises, or damp spots. Those are the classic signs of new build defects, and they’re more common than you think. The good news? Most of them can be caught early and sorted without a massive headache.
Spotting the Most Common New Build Issues
First things first – learn the red flags. Hairline cracks in fresh plaster, especially around windows and doors, are usually harmless, but wider cracks that keep growing deserve a call to a builder or an engineer. Look out for uneven floors; a slight slope might be normal settlement, but a ‘hop‑scotch’ feel often means a foundation problem.
Moisture is another big one. If you see damp patches on lower walls, it could be a poorly sealed basement wall or a leak from the plumbing system that wasn’t checked properly. Check the roof for water stains on ceilings, especially after a heavy rain – that’s a sign of faulty flashing or roof membrane.
Even the smallest things matter. Doors that stick, windows that don’t close flush, or a kitchen tap that drips all day are all symptoms of rushed work on a new build. They may seem minor, but they can point to larger installation issues that need professional attention.
What to Do When You Find a Defect
Don’t panic – have a plan. Start by documenting everything: take clear photos, note dates, and write down what you noticed. This record will be useful when you talk to the developer or your warranty provider.
Next, check your warranty paperwork. Most new homes in the UK come with a 10‑year structural warranty that covers major defects. Minor issues like plaster cracks or a leaking tap might be covered under the first‑year “snagging” period, where the builder is obliged to fix any remaining faults.
Contact the builder in writing, attach your evidence, and ask for a site inspection. Most reputable developers will send a surveyor to assess the problem. If they admit it’s a defect, they’ll arrange repairs – usually at no cost to you.
When the defect is more serious, like a foundation crack or significant damp, you might need an independent structural engineer. Their report will give you a solid basis for negotiations and, if needed, legal action.
While waiting for repairs, keep the area dry and well‑ventilated to avoid further damage. If it’s a plumbing issue, turn off the relevant valve to stop water from spreading.
Finally, make sure any work done is signed off and confirmed as resolved. A quick follow‑up visit can save you from discovering the same problem later on.
New build defects can be frustrating, but catching them early and following a clear process makes them manageable. Keep an eye on your home, stay organized, and don’t hesitate to use the warranty you paid for – your new house deserves a fresh start without hidden woes.
